Privacy Policy
YESENCE HOMECARE Website Privacy Policy (California Compliant)
Last Updated: September 29, 2026
Yesence Homecare ("we," "us," or "our"), owned and operated by Jackie Schiel and Brandi Valle, committed to protecting your privacy. This Website Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our portal, or interact with us digitally. Our primary business office is located at 26060 Acero, Suite 104, Mission Viejo, CA 92782. 1.
IMPORTANT NOTE ON HEALTH DATA (HIPAA & CMIA) This Website Privacy Policy applies strictly to information collected through our public-facing website and online portal activity. It does not govern Protected Health Information (PHI) or medical records collected during our provision of home care services. All clinical records, care assessments, and patient interactions are stringently governed by the federal Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA). For information regarding your medical data rights, please refer to our Notice of Privacy Practices (NPP).
2. Information We Collect Under CalOPPA and CCPA/CPRA
Within the past 12 months, we may have collected the following categories of personal information from website users, job candidates, or prospective clients:
● Identifiers: Name, email address, phone number, physical address, and IP address collected through digital contact forms or server analytics.
● Professional or Employment-Related Information: Work histories, credentials, certifications, backgrounds, and references supplied via our caregiver job application portals.
● Internet or Electronic Network Activity: Browsing trajectories, browser specifications, operating systems, and engagement trends captured seamlessly via tracking cookies.
3. Sources and Use of Information
We accumulate information directly from your inputs into online contact and intake sheets, automatically via cookies, and directly from uploaded application documents. We utilize this information exclusively to:
● Deliver non-medical care quotes or coordinate physical scheduling assessments.
● Evaluate candidate submissions for caregiver employment opportunities.
● Optimize operational frameworks, security infrastructure, and website delivery.
4. California Consumer Privacy Rights (CCPA/CPRA)
As a resident of California, you possess explicit legal rights concerning your personal data collected via public networks:
● Right to Know and Access: Request access to specific fragments of personal information collected over the preceding 12 months.
● Right to Delete: Request the comprehensive erasure of personal information held by our web applications.
● Right to Correct: Request revisions to inaccurate or out-of-date records.
● Right to Non-Discrimination: We will never penalize, discriminate, or diminish service quality should you exercise these privacy rights.
5. Third-Party Sharing and 'Do Not Sell' Provisions
Yesence Homecare strictly prohibits the commercial sale, rental, or tracking transfer of your personal data to external parties for financial gain. We only distribute information to critical, HIPAA-compliant service providers assisting in automated operations (such as scheduling engines or recruitment filters), or when legally compelled.
6. CalOPPA 'Do Not Track' Signals
Our website currently responds to browser-initiated 'Do Not Track' (DNT) parameters. We do not participate in cross-site tracking structures or distribute marketing data to third-party behavioral advertisement organizations.
7. Contact and Claims Management
To submit a formal request to access, amend, or delete your information, please connect with our administrative offices: Yesence Homecare Attn: Jackie Schiel / Brandi Valle 26060 Acero, Suite 104, Mission Viejo, CA 92782 Phone: (949) 599-5137 Email: contact@yesencehomecare.com